Privacy Policy

Last updated: May 2026

This Privacy Policy explains how Emergent Investors Property Solutions S.L. (operating commercially as “Hispania Property Buyers”) collects, uses, stores and protects the personal data you provide when interacting with our website hispaniaproperty.com or our services.

We are committed to processing personal data in accordance with the EU General Data Protection Regulation (GDPR — Regulation (EU) 2016/679) and the Spanish Organic Law on Data Protection and Guarantee of Digital Rights (LOPDGDD 3/2018).

1. Data Controller

2. What Personal Data We Collect

We only collect personal data that you voluntarily provide to us. Depending on how you interact with us, we may collect:

• Identification data: name, surname.
• Contact data: email address, phone number, country of residence.
• Enquiry data: information about your property search, budget, preferences and any details you include in your message.
• Browsing data: IP address, browser type, pages visited, time on site (via cookies — see our Cookies Policy).

3. Purpose of Processing and Legal Basis

Purpose	Legal Basis (GDPR)
Respond to enquiries and provide requested information	Consent / pre-contractual measures (Art. 6.1.a / 6.1.b)
Provide buyer’s agent, mortgage and related advisory services	Performance of a contract (Art. 6.1.b)
Send commercial communications and newsletters (when you opt in)	Explicit consent (Art. 6.1.a)
Comply with legal, tax and accounting obligations	Legal obligation (Art. 6.1.c)
Website analytics and improvement	Consent via cookie banner (Art. 6.1.a)

4. Data Retention

We keep your personal data only for as long as necessary to fulfil the purposes for which it was collected, and afterwards for the legal retention periods applicable to commercial, tax and accounting records (typically up to 6 years under Spanish law). Marketing data is retained until you withdraw consent.

5. Recipients of Your Data

We do not sell or rent your personal data. We only share it with the following categories of processors, who act under contract and provide adequate safeguards:

• Hosting provider: Bluehost (United States).
• Website analytics: Google Analytics — Google LLC (United States).
• Advertising and conversion tracking: Meta Pixel — Meta Platforms, Inc. (United States).
• Email marketing: Mailchimp — Intuit Inc. (United States), only if you subscribe to our newsletter.
• Legal, tax and professional advisers bound by professional confidentiality.
• Public authorities where required by law.

6. International Data Transfers

Some of our service providers (Google, Meta, Mailchimp, Bluehost) are based in the United States. Where personal data is transferred outside the European Economic Area, we rely on the European Commission’s Standard Contractual Clauses (SCCs) and, where applicable, the EU-US Data Privacy Framework, to ensure your data receives an adequate level of protection.

7. Your Rights

Under the GDPR you have the following rights:

• Access — request a copy of the personal data we hold about you.
• Rectification — correct inaccurate or incomplete data.
• Erasure — request deletion of your data (“right to be forgotten”).
• Restriction — limit how we process your data.
• Portability — receive your data in a structured, commonly used format.
• Objection — object to processing based on legitimate interests.
• Withdraw consent at any time, without affecting the lawfulness of prior processing.

To exercise any of these rights, email us at [email protected], indicating the right you wish to exercise. You may need to verify your identity.

You also have the right to lodge a complaint with the Spanish Data Protection Agency (Agencia Española de Protección de Datos) at www.aepd.es if you believe your rights have not been properly handled.

8. Security

We apply technical and organizational measures appropriate to the risk in order to protect personal data against unauthorized access, alteration, disclosure, loss or destruction.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The most recent version will always be available on this page, with the “Last updated” date at the top.